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TO ORDER, CALL 800.922.5507 OR SHOP ONLINE AT WWW.POTTERYBARN.COM General Customer Service: 888.779.5176 Email: [email protected] REFUNDS & EXCHANGES You can return eligible items within 30 days of receiving your items for a refund of the merchandise value. An original receipt or gift receipt is required. Returns made without an original receipt are issued as a merchandise credit atthe current selling price, excluding bedding Bedding returns cannot be processed without the original receipt. Review the full list ofineligible items and our refund policy below. Ways to Return: Stores: You can return most non-furniture items to your local Pottery Barn store for free. UPS Locations: for online orders delivered to you: see website for more information. Phone: Call Customer Service for furniture items. Ineligible Items: Monogrammed items + Mattresses (Robin, Westin, Beautyrest®, and Naturepedic); Leesa Mattresses: ifa Leesa mattressis not right for you within the first100 nights, you may returnit for a full refund + Gift cards + Made to Orderitems, including custom rugs, bedding, and furniture + Final sale items (with prices ending in $.x7 or $.x9) + Items damaged through normal wear and tear. Refund Policy: Original Receipt - Returns with the original receipt received within 30 days of receiving your item will be refunded in the original form of payment + Gift Receipt- Returns with a giftreceipt will be refunded in the form of a Merchandise Credit for the amount on the gift receipt + Shipping & Delivery Fees - Delivery fees are nonrefundable + Prior purchases are not eligible for price adjustments + Cash & Check Refunds - Cash and check refunds over $100 will be issued as a company check and mailed to you (may take up to 14 business days) + Over $10,000 - If your return for Merchandise Credit Cards is greater than $10,000, we will issue $10,000 in Merchandise Credit Cards to you that day, then mail additional Merchandise Credit Card(s) for the remaining amount owed to you Registry Returns: For returns ofitems purchased from your Pottery Barn registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase (whichever date is later). PRIVACY POLICY From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing address made available, please call 800.922.5507. Pottery Barn is committed to respecting your privacy. The purpose of our privacy policy is to inform you of what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. To review our full privacy policy, visit potterybarn.com PRICE POLICY & SALES TAX All prices indicated in this catalog are valid only for catalog orders through March 8, 2024. Catalog prices after that date but priorto the distribution of a new catalog are subject to change. Prices in retail stores and on our website may vary from those listed in this catalog. Customers should check our website for current pricing. Promotions, markdowns, and other price changes may be made on our website orin retail stores during the price guarantee period listed above. To get the specified price, customers must purchase the item from the channel offering the promotion or markdown. Sales tax on the merchandise total is charged for items shipped to the following states and US. territories: ALX, AR*, AZ*, CA*, CO*, CT*, DC*, FLX, GA*, HIX, IA, 1D, IX, INX, KS*, KY*, LAX, MA, MD*, MEX, MIX, MN*, MO*, MS*, NC*, ND*, NE*, NJ, NM*, NV#, NY#, OH*, OK, PA*, RI*, SC, SD*, TN*, TX4, UT, VAX, VTX*, WAX, WI*, WV*, WY, and Puerto Rico*. *States and U.S. territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax ofthe delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. Orders shipped to California locations are F.O.B. destination point, which means title passes in California. For assistance, call 800.922.5507. SHIPPING & PROCESSING CHARGES Order Totals Include Order Totals Include UPTO $15.00 $5.95 $90.01 T0 $125.00 $19.00 $15.01 TO $25.00 $7.00 $125.0110$20000 $24.00 $25.01 TO $45.00 $9.50 $45.01 T0 $65.00 $1295 $65.01 T0 $90.00 $16.00 $200.01 T0 $300.00 $29.00 $300.01 & OVER 10% + $26.00 Add $8.50 for each gift wrap. For Next Day Delivery, add $17.50 per address. Next Day Delivery is available within the 48 contiguous states. Exclusions apply. See potterybarn.com for details or call 888.779.5176 for more information. All purchases are subject to our Terms and Conditions, available at potterybarn.com. Hawaii: Certain restrictions apply. Items150 Ib. or less that do not exceed165 inches in length and girth can be shipped via UPS. Atthis time, we cannot ship oversized items with an in-home delivery icon to Hawaï. This includes large furniture items that exceed UPS shipping restrictions mentioned. Please call 888.779.5176 for more information CATALOG MAILING PREFERENCES We want our catalog to be welcome in your home. To select a catalog subscription frequency that meets your needs, visit www.potterybarn.com/catalogpreferences or call 866.395.8597. Ifyou receive duplicate catalogs, call 800.922.5507 One card. Seven brands. So many perks. RRRSRRER SR Earn 10% Backin Rewards Today See if you're pre-approved—you could earn up to 10% back in rewards today across Pottery Barn, Williams Sonoma, West Elm and more with a Scan to learn more and find out if you’re pre-approved with no impact to your credit score. new Pottery Barn credit card.* XCardmembers earn 10% back in rewards during the first 30 days from account opening, 5% thereafter, for Net Eligible purchases made on your card at Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, and Mark & Graham stores, catalogs, or online (collectively referred to as “Williams-Sonoma, Inc. Brands”). Rejuvenation and GreenRow not included. Rewards earnings are subject to the Key Gold Rewards Terms and Credit Card Terms in Customer Agreement. The Pottery Barn Visa, Williams Sonoma Visa, West Elm Visa, Key Rewards Visa, and services are offered by Capital One, N.A., pursuant to a license from Visa Inc. Visa is a registered trademark of Visa International Service Association.
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